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Detached property, hosted by Autumn

Daikin air source heat pump in a 1983 - 2002 property

Autumn

About me
We are an average 4 person family with teenagers. We wanted to get our kitchen redone and as part of that we needed to move our old gas-combi boiler. Just to move it would have cost us 4k, whereas the new heat pump was £5k, so it was a no brainer to replace and get a new system. We had been thinking about one for a while as we are concerned about climate change and already have solar panels and one of our cars is electric. I'm pleased to be able to decarbonise our life a bit more!

Visiting my heat pump
Feel free to send me email questions, I'll do my best to answer. If you want to suggest a visit time please do.

Joined the network in 2025

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About this property

Hereford, HR4

4 bedrooms

Air source heat pump

EPC rating: A

Installing the system

I had my heat pump installed by Octopus. I found their service very easy to deal with, they started by sending a surveyor out to check the property was suitable and what we would need. Several radiators were upgraded as part of the price to ensure that we would have enough heat in some rooms. I also had to get the down stairs repiped to larger pipes, this was an extra cost. I had to arrange a new EPC, and Octopus arranged a asbestos survey. I did not have to pay extra for these. The sales and installation teams were fantastic from beginning to end keeping in touch with me and letting me know progress or what I had to do. A week before installation all the kit was delivered, the three person install team were the cleanest contractors I have ever had, and were able to accommodate my requests about where to install everything.

Living with a heat pump

I've only had it in a week at this point, and its the summer, but so far we have had no problems with hot water. When the pump runs is pretty quiet.

Hosted by Autumn

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