Detached property, hosted by Rick

Octopus air source heat pump in a post 2003 property

Rick

We just researched heat source pumps and the grants that are available before servicing our gas boiler and it really didn’t make sense not to go for one! We also have solar panels (luckily on house when we moved in) and a thingy to heat hot water when we’re generating excess solar energy.. We had loads of questions before we went ahead and are happy to try to help others if we can! Cheers, Sarah and Rick

Joined the network in 2025

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20 Jul 2025

14:00

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About this property

Cheltenham, GL52

4 bedrooms

Air source heat pump

Installed by Octopus Energy

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Installing the system

We decided to instal a heat pump after contacting Octopus. They walked us through the process really clearly. After the home survey we were happy to go ahead and Octopus sorted all the paperwork. Installation for us was luckily very simple, just had to decide what pump to go with. Installation took around 2.5 days and the team were great. A minor issue with an incorrect water tank being fitted was quickly corrected by Octopus. So far, we’re really pleased with it!

Living with a heat pump

Obviously the weather has been screamingly hot over the last month, but in terms of heating water when needed, ease of use (through an app, or via room controls) and noise while operating, we’ve been really pleased. Definitely recommend a bigger water tank if you have space for one!

Hosted by Rick

Visiting my heat pump: Please feel free to ping us any questions you have and we’ll do our best to answer from our experience so far, from booking, through installation to daily life (so far) with a heat pump!

Message Rick if you want to ask them something about their heat pump or the process of getting one installed. Click request a visit above if you want to arrange a visit.

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Accessing the venue

Plenty of parking available outside our house.