Semi-detached property, hosted by Andy

Octopus air source heat pump in a 1983 - 2002 property

Andy

About me
Although I didn’t visit anyone to look at a heat pump prior to going ahead with it I did speak with another Octopus Energy customer who told me things about his system. There wasn’t really anyone local as if there had been I would have liked to have visited them. I had been thinking about having a heat pump for a while. I had a gas boiler about 16 years old and while it was still working okay I knew, after the government grant, a heat pump would be less than the cost of a new gas boiler. I also wanted to try and do my bit for the environment and this was something I could do.

Visiting my heat pump
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Joined the network in 2025

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About this property

Shrewsbury, SY2

3 bedrooms

Air source heat pump

Installed by Octopus Energy

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Installing the system

My Octopus installation went well. It took about 5 days for the whole completion with a team of three. My water tank etc is installed in my garage with the heat pump on the wall outside. So I think this made it a fairly straight forward job.

Living with a heat pump

I’ve only been live with the system for two weeks (as of 21st February 2025). I’m not changing a lot of the controls. I’m leaving them as they were set up by the experts. I don’t claim to understand all of the technical aspects at all but I will learn more as I go along. I’ve set up a schedule in the app with slightly different heating temperatures at different times of the day. I think I’ve now got them set to suit me but I may do the odd tweak from time to time…