Detached property, hosted by Claire

Mitsubishi air source heat pump in a post 2003 property

Claire

We are a retired couple who moved to Hereford to build our highly energy efficient house in 2015. We decided to retrofit a heat pump in 2021 to further reduce our emissions.

Joined the network in 2025

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About this property

Hereford, HR1

3 bedrooms

Air source heat pump

Installed by GSM Limited

EPC rating: A

Cost of energy bills per year: About £200 in credit

Installing the system

Ours is a Passive House and the standard calculations don't reflect how well it actually performs, so we went for a hybrid system with our existing gas boiler, then turned off the boiler and gas connection when it was clear that the heat pump alone easily met the demand.
Installation took a week or so, I think, and was straightforward. All the internal kit takes up a significant amount of space, so needs good planning.

Living with a heat pump

The system has worked wonderfully well.
The only slight downside is that the pump is situated on a roof immediately above our bed and, although v quiet, it can be noticeable during the night. We just avoid running it at night.

Hosted by Claire

Visiting my heat pump: Happy to be contacted by email before booking

Message Claire if you want to ask them something about their heat pump or the process of getting one installed. Click request a visit above if you want to arrange a visit.

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Accessing the venue

Best accessed through Southbank Close to avoid the sharp blind intersection with Southbank Road. Please park just inside the entrance of our drive.